Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly to us when you fill out our website survey, create an account, or contact us. This includes your name, email address, phone number, and business information needed to build your website.
2. How We Use Your Information
We use the information we collect to:
- Build and deliver your website
- Send you transactional emails about your project (previews, approvals, go-live notifications)
- Process payments through Stripe
- Provide customer support
- Improve our services
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We share data with:
- Supabase — database and authentication hosting
- Stripe — payment processing
- Resend — transactional email delivery
- Vercel — website hosting and CDN
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at business@scalestudioco.com.
5. Cookies & Analytics
We use PostHog for anonymous product analytics to understand how visitors use our site. No personally identifiable information is collected unless you create an account or submit a survey.
6. Security
We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication via Supabase Auth, and row-level security on all database tables.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at business@scalestudioco.com or call (818) 964-1762.